Withdrawal Policy
- Students may withdraw from a course at any time.
- Students may petition the university department to consider a refund or credit for time spent in the course based on extenuating circumstances.
- The petition does not guarantee that the student’s request will be approved.
Refund/Substitution Policy
- Students unable to attend a course must notify the university department five days before the course’s start date or event to substitute another person or receive a refund. Requests must be sent to train@treeo.ufl.edu or by calling (352)392-9570.
- Students registered for an online course must not have accessed the course or completed any coursework to be eligible for a refund.
- Fees for manuals, shipping, and enrollment may be deducted from the refund.
